Henry Ford College Medical Assistant Dearborn, Michigan

The Medical Assistant Program at Henry Ford College equips students with essential skills for effective patient care and administrative tasks in health care settings.

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Key Skills Taught:

• Speaking: Effective communication with patients and colleagues
• Customer and Personal Service: Providing quality patient care
• Reading Comprehension: Understanding medical documents
• Medicine and Dentistry: Knowledge of medical and dental procedures
• Psychology: Understanding patient emotions and behaviors
• Social Perceptiveness: Perceiving and understanding others' reactions
• Active Listening: Attentive listening for effective communication
• Clerical: Administrative skills like record-keeping and scheduling
• Monitoring: Observing and tracking patient conditions and treatment responses

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Program Features:

• Successful Retention: 91.57% five-year retention rate and 96.05% satisfaction rate (2011-2016)
• Certification Exam Preparation: Eligibility for Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) exams
• Hands-On Learning: Access to updated equipment for real-world healthcare simulations